Virtual Paralegals: How Remote Paralegal Support Works

BestParalegals is not a law firm and does not provide legal advice. Information here is general and may not apply to your situation or state. For legal advice, consult a licensed attorney.

What a virtual paralegal does

A virtual paralegal provides paralegal support remotely, using a firm's case management, document and communication tools. The work is the same as in-office paralegal work, done under attorney supervision.

Good fits for remote support

• Drafting and document preparation
• Records requests, follow-ups and summaries
• Client intake calls and scheduling
• Calendaring and e-filing

Security and confidentiality checklist

• Use firm-controlled accounts with multi-factor authentication rather than personal email.
• Sign a confidentiality agreement and document conflict checks.
• Restrict access to only the matters assigned.
• Confirm where files are stored and how devices are secured.

Getting started

Start with a small, well-defined project, set a review checklist, and agree on turnaround times and how you'll communicate. Scale up once quality and responsiveness are proven.

More guides

• Paralegal vs. Lawyer: What Each Can Do and When You Need Which
• Freelance Paralegals: How to Hire One (for Law Firms and Solo Attorneys)
• Paralegal Services: What You Can (and Can't) Get Help With
• Legal Document Assistants: What They Are and How to Check One
• Can a Paralegal Give Legal Advice?